Our Cleaning Guarantee

Our Cleaning Guarantee

Christian Cleaning offers a Written Satisfaction Guarantee. If any area of your home is not cleaned as you had expected, just call our office within 24 hours of the cleaning and we will gladly re-clean that area.

Cleaning Quality Control System:

Christian Cleaning cares about its customers’ homes, and strives to provide the highest quality service in the industry by implementing its Five Step Quality Control System.

Christian Cleaning employees are trained to be consistent, thorough, and detail-oriented. Our teams consist of two members for your convenience and preference. Our company strives to maintain the highest quality employees in the industry.

Christian Cleaning Account Managers are your one stop point of contact. Their job is designed to help you through the process of scheduling time-off, new appointments, re-schedules, special requests, service questions, and relaying special instructions to your cleaning team. Our Account Managers will ensure your customer service experience goes beyond your expectations.

Christian Cleaning encourages its customers to let us know what is most important to you. You tell us what we need to clean and our team members will get it done.

We ask for feedback from every cleaning via e-mail. We would like to know how we are doing and check your satisfaction with our service. Please email us back your feedback and we will make sure your satisfaction is met every time a team member visits your home.

Christian Cleaning offers a 100% Customer Satisfaction Guarantee to all its clients. If you are not satisfied with our service, call us within 24 hours and we will re-clean your home until you are 100% satisfied.

Protecting You

Refer to the following tips on hiring a cleaning business or individual cleaning person.

Do Your Research.

Ask friends, family members, and neighbors to recommend a reputable cleaning business or individual. Check out the businesses through Angie’sList.com to read reviews or complaints on them. Beware of businesses with poor reviews and multiple complaints, more importantly see how they address them. Always look for the Angie’s List Super Service Award to know these companies are screened, approved and monitored.

Interview Candidates.

Interview multiple candidates to determine if you would rather hire a large cleaning business or an individual cleaning person. During the interview you should be able to meet with someone from the cleaning business, as well as, with the person who will actually be cleaning your home. During the interview process find someone you feel comfortable with since they will be working in your home.

Request References.

Ask that the business or individual you hire provide you with a list of references you may contact. When speaking with the references, look for a business or individual that has repeat satisfied customers. Ask the references about the services they use and if the business lives up to their expectations.

Discuss Cost.

Determine whether you will need to hire the cleaning service for a weekly, bi-weekly, or monthly visit and ask about their pricing. Find out exactly what is included in their services and make sure it encompasses everything you wish to have cleaned. The business should walk through your home before giving you an estimate. Be sure to find out if the cleaning business provides their own cleaning supplies, if not the cost of the services should be less expensive. Keep in mind the least expensive cleaning services may not give you the best deal for your money. It should also set a reasonable time limit for the tasks to be done each day the cleaners come to work.

Prepare for the Services.

Before the cleaning business arrives at your home, it’s important to put away any clutter, but this does not mean you need to clean before they arrive. Warn the cleaning business about pets living in your home.

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